August 17, 2022

Here’s Everything You Need to Know About a Restaurant POS System

A hotel restaurant POS system is an order-management system that helps organize menus, inventory, prices, table orders, and billing.

August 11, 2022

Why is it important to have a hotel website?

Having a hotel website is an important part of establishing your business. Not only does it introduce your hotel to potential customers, it’s also the most direct way for them...

August 02, 2022

Hotel Operations: What to Pay Attention to According to An Expert

Effective hotel operations is about paying attention to every factor that impacts your business. To be more specific, it’s about paying attention to your hotel guests, services and staff.

July 07, 2022

Hotel News Updates: Check-in on What’s New in the Hospitality Industry Across Asia

As the world navigates the impact of the COVID-19 pandemic, we will keep you updated with the latest hotel news in Asia, current trends in hospitality industry 2021, and more...

May 12, 2022

ZEN Expert Talks Series 1: Anticipating and Preparing for the Future of Hotel Revenue Management

Heading into a new travel and hospitality landscape is a challenging endeavor for hoteliers. Knowing how to prepare and what to expect in the coming years can greatly improve hotel...

May 11, 2022

ZEN Expert Talks Series 1: Adapting Your Hotel Revenue Management Strategy to Today’s Hospitality Market

Adapting and thriving the new travel and hospitality landscape challenges hoteliers to change the way they market and operate their businesses. Understanding the new prevailing market behaviors, guest expectations, and...

May 05, 2022

The Fundamentals of Hotel Revenue Management

Knowing the timeless fundamentals of hotel revenue management prepares hoteliers in adapting to changing market trends and customer behaviors. By understanding its principles, revenue managers can create strategic plans that...

April 26, 2022

The 4 Email Campaigns You Should Be Sending To Your Hotel Guests

Email marketing campaigns are most effective when they are relevant to your recipient. And based on where your audience is in their customer journey, each email they receive should be...

April 22, 2022

8 Expert Tips on How to Improver Hotel Customer Service & Create Loyal Guests

Customer service is a vital factor of any business’ success which is why hotel customer service is considered the backbone of the hospitality industry. But what does service excellence mean...

April 20, 2022

The Power of Hotel Photography: Why it is More Important Than Ever

Hotel photography is extremely important to the success of the business as it can make or break your hotel, yet many hoteliers fail to notice this. A poor angle, flawed...

April 08, 2022

How to Attract the Different Types of Hotel Guests

Maximizing your hotel revenue doesn’t have to revolve solely on booking as many rooms as possible. Sometimes, it also means attracting the right types of hotel guests to your property....

March 29, 2022

3 Ways to Increase Your Hotel Bookings During Summer Vacation

Summer vacation is just around the corner for most countries in Southeast Asia. People are finally ready to make travel plans for the sunny season. The good news is that...