November 24, 2021

Is Customer Data Still Relevant? The Answer May Surprise You

Part of any hotel’s digital transformation includes the gathering and analysis of customer information. Strategic application of customer information not only gives you a better understanding of what your guests...

November 16, 2021

Better Marketing, Higher Occupancy, and Other Benefits of Your Hotel Going Digital

Did you know many small- and medium-sized hotel establishments in Southeast Asia still manually record and keep track of operations with Excel spreadsheets, ledgers, and pen and paper? While that...

November 05, 2021

Three Hotel Aftercare Gifts To Increase Guest Rebookings

You should be inviting your guest to rebook at your hotel the moment they checkout. Learn more about these aftercare gifts that will increase the chances of hotel rebooking.

October 29, 2021

FREE Online Hotel Assessment: The First Step To Increase Bookings And Improve Revenue

Get an honest assessment of your hotel’s online performance to help you build an effective strategy to increase bookings and revenue.

October 28, 2021

Want to Give Your Guests a 5-Star Experience? Know Your Hotel Guest Preferences Before They Arrive!

Knowing the hotel guest preferences pre-arrival gives you great opportunities to present offers that will increase revenue.

September 23, 2021

eManager vs eManager Express: What Hotel Property Management System (PMS) Fits You Best

Gone are the days when hoteliers had to depend on pen and paper to manage hotels manually on a daily basis. Because with the advent of technology, automation is the...

September 14, 2021

Got Bad Hotel Reviews You Feel You Didn’t Deserve? Here’s What to Do About it

Despite you giving all your best and pouring all your hard work into pleasing your customers, there will always be a time when you will have to face negative hotel...

July 12, 2021

8 Ways to Convert Hotel Website Traffic Into Bookings

The hotel website traffic is one of the most significant factors in increasing your revenue that is why, many hoteliers are now giving greater importance on increasing the metrics for...

June 28, 2021

3 Biggest Technology Challenges New Hotels Face and How to Overcome Them

Every hotel faces multiple challenges in the first few months of operation—from manpower and cash flow to technology. In this blog we will focus on the technology challenges that new...

June 08, 2021

Google Hotel Free Booking Links: What it is and How Your Hotel is Going to Benefit From it

Earlier this year, Google announced the launch of the Google Hotel Free Booking Links program, perhaps this year’s biggest game-changers in the hospitality industry so far. This new feature has...

May 27, 2021

Hotel KPI Guide: Most Important Hotel Key Performance Indicators That Can Make Your Business Successful

Hotel KPI or key performance indicators for hotels are the values or metrics that measure the performance of your business. A KPI in hotel industry often demonstrates how the targets...

May 10, 2021

Dynamic Pricing for Hotels: The Fastest & Smartest Way To Increase Revenue

The hotel industry is constantly growing today and will definitely continue to do so as Southeast Asia continues to develop and attract both domestic and international tourism. But with the...