Three Hotel Aftercare Gifts To Increase Guest Rebookings

November 05, 2021

Convincing your hotel guests to rebook begins before they even check-out. This is why luxury hotels take the extra effort to give their guests something to remember them by. These post-stay aftercare gifts are something even budget and mid range hotel establishments can look into as well.  Not not only will this show your appreciation for them, but this small gesture also helps to persuade your guests to rebook.

Your aftercare package doesn’t need to be elaborate. For example, a simple COVID health basket with masks, cleansing wipes, and sanitary products is a timely gift your guests will surely appreciate.

Here are a few other gift ideas you can offer to increase the likelihood of guest rebooking.

1. Hotel Vouchers 

You can offer a hotel voucher for a variety of amenities in your property. Whether that’s a discounted lunch, spa session, or even an exclusive booking code they can use for their next visit. Have a variety of vouchers available that you can mix and match to create a personalized set that perfectly suits each guest. Remember to include a “use-by” date to create urgency. 

2. Half-day Extension on Their Next Stay

Happy guests usually ask for late check outs and extensions on their stay. Offering a free or discounted extension is one of the best freebies your customers will enjoy while allowing them to further explore your property’s facilities and paid services. 

3. VIP Membership

Being a VIP is already an incentive to return, especially . One of these perks can be including your most valued guests on a special list that informs them of special events, discounts, and offers before announcing it to the public. Giving them first access to your events helps them plan their trips and stays better and positions your hotel as a top-of-mind choice.

Curating the perfect aftercare service  is one many services you can provide to keep your guests happy and loyal to your hotel.  With ZEN eManager we can help you automate some aspects of your hotel’s operations and services, so you can focus on constantly creating better experiences for your guests that will increase your bookings and increase your revenue. ZEN eManager combines hotel revenue management, PMS, and channel management to optimize your operations with minimum effort. 

Interested in freeing up time and resources while maximizing your revenue?  Book a meeting and we’ll get started on turning your property into a world-class business. 



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