Hotel Kupu Kupu Lembang
"The pricing strategies that were given by ZEN were working really well on helping us boost the sales.”
Hotel Kupu Kupu Lembang, located in Bandung, Indonesia, was able to become a Booking.com Preferred Partner and Genius Property after being managed by ZEN. Through dynamic pricing and living on multiple online channels, the property was able to increase occupancy by 7 times. Due to strong online management and presence, 83% of the bookings came from online channels and only 17% came from walk-ins.
The property praises ZEN’s pricing strategies – as per the Hotel Manager, “The pricing strategies that were given by ZEN waere working really well on helping us boost the sales, and they also provide us with accurate analytics to help boost it even more.”
"I love working with ZEN, they help me a lot on pricing and OTA management, which help make my property perform better than before.”
With the help of ZEN, this property was able to sustain its occupancy between 40-70% despite the current pandemic and strict regulations in the Philippines. Due to strong online management and presence, almost 93% of the property's bookings came from online channels and 32% of the bookings came from Zenrooms.com.
The property loves working with ZEN because “they help me a lot on pricing and OTA management, which help in making my property perform better than before. Vanessa, the Pricing Analyst, also always helps me whenever I have a concern regarding pricing strategies and demand. Their Customer Service team also helps me a lot on the operational side.”
"They are on a mission to transform hospitality in SE Asia without digressing from the basics of hospitality; customer delight, brand ethics and excellence.”
Being a hotel that prides itself on its heritage and history in Singapore, it was extremely important for us to partner with the right people; something I found at ZEN Rooms way back in 2016. They are on a mission to transform hospitality in SE Asia without digressing from the basics of hospitality; customer delight, brand ethics, and excellence. I am extremely delighted to be part of ZEN’s growth story.
Mr. Jasbir Singh
"I chose Zen due to its extensive network and the quality of people in Zen, who are committed towards solving the hotel’s problems.”
We have been partnering with ZEN since 2018. I like the fact that we don’t need to worry about OTAs as ZEN Emanager is in charge of it. We don’t need to look at other vendors or any employee doing similar work as ZEN has the capacity and the know how in dealing with the OTAs.
While Zen is doing that, they are also working at up-selling instead of always looking at checking lower rates. This differentiates ZEN with other players who like to drop room rates.
I chose Zen due to its extensive network and the quality of people in Zen, who are committed towards solving the hotel’s problems. Their staff are easy to talk to and available at any time.
We are also excited by the OTA boost Zen partners are entitled to on Booking & Agoda in the near future.
"They always report any strategies available and help increase the visibility on the OTA”
Through ZEN, Vayassi House, located in Jakarta Indonesia, was able to increase its revenue by over 10 times over a span of 8 months. From its first month with ZEN until now, the property managed to increase occupancy by more than 55.8% pt. The property became a Booking.com Preferred Partner and Genius property after being managed by ZEN, and all of its bookings during the pandemic came from online channels.
Ibu Junita, the owner of Vayassi House, praises ZEN – “The pricing analyst from ZEN always helps me monitor my property performance when I don’t have the time to do it. They always report any strategies available and help increase the visibility on the OTA by applying promotions that really help the property’s sales.”